Salamander Designs Ltd. (“Salamander”) respects our customers’ privacy. This Privacy Policy describes the treatment of information we collect from and about you when you visit our websites or use any of our services which contain a link to this Privacy Policy or otherwise refer to or provide the URL to this Privacy Policy (collectively, the “Services”). Our Privacy Policy also applies to any information we collect or receive by email, text, or other electronic messages between you, and our websites and our company and its affiliates. It also describes other sources we use to obtain information about you; tells you how we use, share and protect your information; and what choices you have about how your information is used, including how you can contact us regarding that information.
BY CONTINUING TO USE THIS WEBSITE, YOU AGREE TO THESE TERMS AND OUR POLICY. FOR THAT REASON, YOU SHOULD CAREFULLY REVIEW THIS POLICY BEFORE PROCEEDING. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS TO IMMEIDATE CEASE USING OUR WEBSITE. IN ADDITION, BECAUSE OUR POLICY MAY CHANGE FROM TIME TO TIME, YOUR CONTINUED USE OF THIS WEBSITE AFTER THOSE CHANGES WILL BE DEEMED ACCEPTANCE OF THOSE CHANGES, SO CHECK BACK PERIODICALLY FOR UPDATES.
For purposes of this Privacy Policy, “personal information” means information that relates to or can identify a specific person. This can include full name, address, telephone number, IP address, or email address. When other information, such as email newsletter choices, product inquiries, product purchases, consumer product preferences, or website usage, is associated with personal information, this other information will also be treated as personal information under this Privacy Policy.
All of our content, products and services are intended for adult audiences and are NOT directed to children. We do not knowingly permit children under age 18 to register for any content, product or Service, and we do not offer any services or products to person under the age of 18. We do not knowingly collect, use or disclose personal information about users under age 18, except as permitted by law. If you are under the age of 18, please do not use our websites, or provide any information to our website. If you believe your child has impermissibly provided us with his or her personal information, please contact us, so that we can identify and delete that information.
COLLECTION OF INFORMATION
Information you provide directly
If you are interested in obtaining information, products or services from Salamander, participating in certain activities through the Services, or communicating with us electronically, you may need to provide us or our service providers with information about yourself. For example:
In addition, we may collect information based on any search queries you may perform on our website, survey responses, and copies of correspondence if you contact us.
Information we may collect automatically
In addition to the information, you choose to provide to us, Salamander and our service providers also use standard technologies to automatically collect certain additional information. For example:
USE AND DISCLOSURE
Salamander and our service providers may use information that we collect from and about you or a variety of business purposes, including to operate, maintain, modify and enhance the features of our website, to provide services and fulfill business obligations, and to further the evaluation and development of our products and services. These uses may include, but not be limited to:
We will use and share your personal information as described in this Privacy Policy, including:
When information we collect is aggregated, anonymized or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.
Except as described in this Privacy Policy, we will not share personal data with a third party unless you consent to the disclosure or the disclosure is required by law. We may use the information we collect from and about you to make inferences and predictions about your potential areas of interest, in order to make our products, content, and Services more interesting and relevant to you and to other visitors. When the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.
INFORMATION AND DATA SECURITY
Your data, and this website, are hosted by an independent third-party, The Scylla Group, and we have no control over the processes, equipment, procedures or safeguards used by this third party. You can find its Privacy Policy at www.scyllagroup.com and its General Terms and Conditions at www.scyllagroup.com. While we do not host our website or store your data, we take a number of commercially reasonable steps to safeguard information in our possession from loss, theft and unauthorized use, disclosure or modification. Among them, to the extent we have control, we maintain appropriate administrative, physical and technical safeguards against accidental or unlawful destruction, access, or disclosure of data.
Safety and security also depend on you. Where we have given you or you have chosen a password and username to access certain parts of our website or to provide us information or communicate with us, you are responsible to keep this password confidential. You should not share your password with anyone.
It must be recognized that no method of transmitting or storing electronic data is ever completely secure. As a result, we cannot and do not warrant or guarantee that the security of any information you transmit to us, over the Internet or otherwise, nor that information provided to us will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy. Your provision to us of any personal information is at your own risk.
Personal information and data collected by us or provided to us may be stored and processed in any country where Salamander or our affiliates, subsidiaries or service providers maintain facilities or servers. We also utilize Cloud-based storage and processing, and do not have control over where any data or information may be physically stored in the Cloud. Salamander is headquartered in the United States, and as a result, it is expected that data, including personal information, is likely to be maintained in or transferred to the United States. Where information is transferred between countries, such transfer will be subject to a contract which ensures the production of information.
Insofar as you have given your consent for us to collect your personal information and process your data, the respective consent forms the legal basis for the processing covered by the consent. This applies to all data and personal information you provide to us, including but not limited to any consent to telephone or e-mail marketing you may have granted. You may withdraw your consent at any time with effect for the future. It is possible to unsubscribe from any email or other newsletters at any time, by sending a message to info@salamanderdesigns.com.
If you have given your consent, you may withdraw this at any time with effect for the future. Insofar as we process your data, you can object to such processing. If you lodge a protest, your data will no longer be processed, unless the company responsible can furnish proof of compelling legitimate grounds for processing that outweigh your interests, rights and liberties, or insofar as processing serves the purpose of asserting, exercising or defending legal claims.
DATA RETENTION
We will retain your information and data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required or allowed by law. We will delete your personal data as soon as it is no longer needed for these purposes. As soon as your personal data is no longer needed for the aforementioned purposes, it will be removed from our databases and no longer be available for further use, and will be deleted at the end of the retention periods stipulated by law, unless you have expressly consented to further utilization of your data. We reserve the right to data utilization after said retention periods in any way permitted by your consent, by law and as described in this Privacy Policy.
USER ACCESS AND CONTROL
You may opt out of having your personal information used or disclosed for certain purposes.
You can opt out of receiving promotional communications from us by contacting us at: info@salamanderdesigns.com.
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these emails be clicking “Unsubscribe” or “Update my Preferences” at the bottom of any marketing email you receive.
Other than the information outlined above under Collection of Information and Use and Disclosure, we do not share your information with any third-parties. As noted in those sections, you may opt-out of this collection by disabling Cookies, and by changing the privacy settings within your browser.
While you cannot establish an account through our website, you should remember that some information may remain viewable in some circumstances where, for example, you have shared information with social media or other services, or where caching technology preserves information for a period of time. We may also retain backup information related to your use of our website or information you have provided on our servers for some time for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.
California Consumer Privacy Act (“CCPA”):
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
More information on each of these requests is below.
|
Categories of Third Parties to whom the Personal Information may be Sold |
Categories of Personal Information Sold |
|
Advertising companies (like ad servers, advertising agencies, technology vendors, providers of sponsored content, and others) |
Device and Online Identifiers Internet, application, and network activity Personal identifiers Purchase history information |
|
Other entities |
Audio, visual, and other sensory information Device and online identifiers and related information Financial information Individual preferences and characteristics Internet, application, and network activity Location information Personal identifiers Purchase history information |
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
To exercise the California privacy rights for requesting or deleting your personal information, please click “Request for Personal Information” at the bottom of this page.
Verifying Your Identity for Requests to Access or Delete Personal Information
We take the privacy of your personal information seriously and want to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.
What personal information do I provide to verify my identity?
To verify your identity, we ask you to provide your:
First name*
Last name*
Middle initial
Email address*
Phone number
Address*
*required field
How do you verify my identity?
We may verify your identity in a few different ways. We may work with a third-party identification service to help us verify your identity and prevent fraudulent requests. When you make your request, you will be asked to answer a few questions about yourself to help us validate your identity. If you have an online account, we may ask you to log into your account and complete a one-time passcode validation.
In some instances, we may ask you to provide other documentation to verify your identity. If this happens, we will reach out to you directly with this request.
What if you can’t verify my identity?
If we can’t verify your identity, we will not be able to process your request to know what personal information we have about you or to delete the personal information we have about you. If we are unable to verify your identity with a high degree of certainty, we will only be able to provide a report with category-level information and we may not be able to delete some of your information.
How to Submit a Request Using an Authorized Agent
An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, or to opt out of the sale of personal information on behalf of a California resident. Authorized agents use the same links described above to submit requests.
If you are submitting a request on behalf of another person, we require a valid power of attorney and a signed attestation form. If you do not have a valid power of attorney, we require an authorization document and a copy of the consumer’s government-issued photo identification in addition to our attestation form. Our attestation form can be downloaded from the request form.
How do I send you my documentation?
If you submit a request on our website, you will be asked to upload this documentation when you submit your request. If you submit your request over the phone, you will be asked to email your forms to info@salamanderdesigns.com. Please note, you will have 10 business days to provide all required documentation.
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by Salamander to third parties for the third parties' direct marketing purposes within the immediately preceding calendar year. Salamander will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please write us at: info@salamanderdesigns.com.
General Data Protection Regulation (“GDPR”) of the European Union
This section applies only to EU citizens accessing our websites from within the EU.
While we do not have offices, facilities, employees, or storage in the European Union, we are aware that certain visitors to our website and certain customers of Salamander may be citizens of the EU accessing from within the EU. Our Privacy Policy as set forth herein provides you with the information which we believe is required by the European Union.
Who is Responsible for Data Processing Operations? As defined by basic EU data protection regulations, Salamander Designs Ltd. is responsible for the processing of your personal data. Our headquarters are 811 Blue Hills Ave., Bloomfield, Connecticut, 06002, USA. The contact information for all questions or comments regarding data protection and the use of your data is our Webmaster, who can be reached at info@salamanderdesigns.com.
When Do We Acquire and Process Personal Data? As discussed more fully above, we collect information both automatically and by the user’s conduct. Please review our disclosure above for full details. We use the information in the manner disclosed above, and you can learn details by reviewing that section of this policy.
Which Data About You Can Be Collected? As disclosed in more detail above , the data to be collected can include contact data, other personal data (such as IP addresses, browser information, usage information, and others), and how you have used our website. This can include data gathered by means of cookies and other tracking technologies. For more details, please click here.
What Is The Purpose Of Processing Your Data? As disclosed in more detail above, the use of the data depends in part on what data we receive or obtain, and for what purposes. For instance, it may include providing you services, answering questions, providing customer service and care, quoting on products, sales, complying with our legal obligations, fulfilling our contractual obligations, and pursuing our legitimate interests. We also may use the data for marketing purposes, for market and product development and research, and to enhance our website and the user experience. It may also include use for employment purposes, and if you provide your data as part of a job application, your personal information will be used for the purpose of your application. We may also provide your data to third parties, in accordance with our policies described above.
How Do We Protect Your Personal Data? As disclosed above, we use commercially reasonable steps to protect data and information, including administrative, technical and physical safeguards. We again advise that there is no completely secure method of transmitting information, especially over the Internet, but we, and third parties to whom we transfer data, do our best to protect your personal data using current state of the art practices.
How Long Do We Keep Your Data? In accordance with Article 17 of the basic EU data protection regulations, we will keep your data only so long as necessary for the purposes for which we have collected and processed it, and so long as required by applicable laws and regulations. If there are multiple purposes, your data will be deleted (or stored in a manner that does not allow any use directly relating to a particular person) once the last relevant task is completed.
To Whom Do We Grant International Access To Your Data and How Do We Ensure Protection? Salamander is a United States- based company, with headquarters in Bloomfield, Connecticut, USA. We do not, at present, have any facilities in the EU. To the extent that you are a citizen of the EU and we receive your data, our processing and use of the data occurs in the United States, unless a third-party service provider with whom we have a contractual relationship does so within the EU at its own discretion. As noted above, we cannot ensure that when you transmit your data to us by means of the Internet, it will be secure, but we use suitable technical and organizational measures, along with contractual arrangements, for the purpose of protecting your data once it is in our possession or when it is transmitted to third-party service providers. If you would like further information about our specific security precautions taken for the transfer of data, please contact us here.
Do You Use Cookies?
As discussed above, we use Cookies and other tracking technologies to enhance, monitor, understand and analyze how visitors to our websites interact with us. Cookies serve many useful purposes, including letting you navigate between pages efficiently, remembering your preferences, and improving the user experience. In some cases, they will also help focus relevant content to you, based on your interests. When you first visited our website, you agreed to our use of cookies. If you wish to opt out of the use of cookies (which may result in your no longer being able to access our website or losing some functionality of our website), you can do so by clicking here.
Rights to Information, Correction, Deletion and Objection; Rights of Revocation and to Complain
We reiterate that if you are a citizen of the European Union, you have certain rights under the GDPR, including a right, upon request, to a copy of your personal data, and rights provided under the GDPR, which can be found at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rules-business-and-organisations_en. Further, in accordance with the requirements of the GDPR, we hereby advise you of the following Subject to the applicable legal prerequisites, you have the right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR) with respect to Salamander. You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). These rights include a right to a copy of the data (right to access personal data), the right to lodge a complaint with a Data Protection Authority (DPA); the right to withdraw consent (to the extent given) at any time; the right to have corrections made, deletion of, or restrictions on the processing of your data; the right to object to the processing, and to the transfer of data.
With regard to these rights, and if you have any general questions about our privacy policy or our data protection, please contact us at the following address: Salamander Designs Ltd., 811 Blue Hills Ave., Bloomfield, Connecticut 06002, USA; email address: info@salamanderdesigns.com. While we take your reservations and right seriously, if you are of the opinion that we have not adequately dealt with your complaints or communications, you have the right to submit a complaint to the data privacy protection authorities responsible.
OTHER IMPORTANT INFORMATION
Third Party Sites
If you click on or interact with a hyperlink that you find on our websites, you may leave our website or send information to a different website or application. This may include Google, Facebook LinkedIn, MyEmma, and other third-party websites. Our Privacy Policy does not apply to your interactions with third-party websites or mobile apps, even if you find a link to them on or access them through our website. Thus, you should read the privacy policy of the third-party provider to see how your personal information will be treated on its site. We have no control over such third parties, their Internet sites, or their products or services.
In addition, we use third-party CRM software and services, some of which may be cloud-based. While our CRM is only used internally for the purposes of lead tracking, customer service, and marketing, to the extent that any of your information may be used by such software or services it may be passed on to the website or cloud-based systems of the third-party, over which Salamander has no control, and thus we cannot ensure the security of any information which is passed on to such third parties.
Visiting Our Services from Outside the United States
Please be aware that your personally identifiable information may be accessed from, transferred to, processed, and stored in any country where we have facilities or engage service providers. By using our website or providing us with any personal information through the Services, you consent to the transfer, processing and storage of your personal and non-personal information in countries outside your country of residence, including the United States, where the data protection and other laws might be different from those in your country. This includes the use of cookies and other tracking technologies as described above. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information. As a result, please read this Privacy Policy with care.
Changes in this Privacy Policy
We may amend this Privacy Policy at any time by posting the most recent version of the Policy on the Services, along with an indication of the date on which the Policy was amended most recently. If we make any material changes in the way we collect, use, and/or share personally identifiable information that we collect about you through the Services, that increase our rights to use personal information that we have previously collected about you, we will notify you either through an email to your registered email address or by prominent posting on our website and, where required by law, we will obtain consent from you either through email or the through our website.
CONTACT US
If you want to access and correct your personal information, or have questions or wish to send us comments about this Privacy Policy, you may do so at: www.salamanderdesigns.com/customer-service/contact
Webmaster, Salamander Designs Ltd.
811 Blue Hills Ave.
Bloomfield, Connecticut 06002, USA
Last revised: June 9, 2021
