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Leather Care and Maintenance
We recommend that you look after your chair by not exposing it to direct sunlight or placing it too close to a heat source, such as a radiator, which will cause the leather to dry.
Salamander leather furniture needs very little maintenance. Leather should be dusted regularly with a soft untreated cloth to remove residual dust and use a damp cloth to remove ordinary dirt and smudges.
For spots and spills:
Wipe excess liquid up immediately with a clean absorbent cloth or sponge. If necessary, use clean warm water only, and let air-dry naturally. If water is used, clean the entire area where the spot occurred. An example would be the entire seat cushion or entire arm.
For stubborn spots and stains:
Use a mild non-detergent cleaner such as a bar of mild soap. Apply the soap to a clean wet sponge or chamois with lukewarm water. Rub lightly in a circular motion, then gently wipe dry with a cloth. To remove ballpoint pen marks, rub very lightly with a soft pencil eraser.
For butter, margarine, oil or grease:
Wipe excess butter, margarine, oil or grease off the leather with a clean dry cloth, and then leave it alone as the spot should dissipate into the leather in a short period of time. Do not apply water or try to wash oil, butter, or grease spot.
NEVER USE SADDLE SOAP, SHOE POLISH, OIL, WAXES, VINEGAR, AMMONIA WATER OR ANY CHEMICAL SUBSTANCE ON SALAMANDER LEATHER.
FOR DAMAGED LEATHER WE RECOMMEND YOU CONTACT A PROFESSIONAL CLEANER.
Salamander Seating Limited Warranty
Salamander Designs Ltd. (Salamander) provides the following Limited Warranties. The Limited Warranties herein described for the specific products listed below shall be in lieu of any other warranty, expressed or implied, including but not limited to any implied warranty of merchantability or fitness for a particular use. These Limited Warranties do not cover damages incurred in shipment, failures caused by other products not supplied by Salamander, or failures due to accident, misuse, abuse or alteration of the product. No warranty is provided to business, commercial, rental, institutional and other non-residential users or seating purchased from retail showroom displays. Salamander’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Salamander’s option, for the replacement of the defective part as provided herein. Not withstanding the above, if replacement parts for defective materials are not available, Salamander reserves the right to make reasonable compensation in lieu of repair or replacement. Liability for incidental or consequential damages under the warranty is excluded. Some states do not allow limitation of incidental or consequential damages. Therefore, the above limitation may not apply in certain instances. Defective product must be given Return Authorization by Salamander and is to be returned to the factory, in the original carton and packing materials. Any damage incurred in a shipment not in original packing shall be the responsibility of the purchaser. This warranty gives you specific rights and you may also have other rights that could vary in your area.
The Seating Limited Warranties provided below protect the original consumer purchaser only; no warranty is provided to business, commercial, rental, institutional or other non-residential users.
MANUAL MECHANISM
Salamander provides a three (3) year Limited Warranty on its standard (non-powered) reclining mechanism. This warranty covers the repair or replacement of the reclining mechanism against manufacturing defects when used in a normal manner.
POWERED MECHANISM
Salamander provides a one (1) year Limited Warranty on our powered reclining mechanism. This warranty covers the repair or replacement of the powered reclining mechanism against manufacturing defects when used in a normal manner.
CUSHIONING
Salamander provides a two (2) year Limited Warranty against tearing or collapsing due to defects in material or workmanship. Please note that all foams and composites naturally soften with use. This softening does not constitute a defect under the warranty.
FRAME
The frame is subject to a three (3) year Limited Warranty and covers only defects in material or workmanship of the frame under normal use.
SUSPENSION
The suspension system is subject to a three (3) year Limited Warranty with respect to the tearing or separation from the frame under normal use.
FABRIC/LEATHER
The Limited Warranty on the fabric covers defects in material or workmanship for one (1) year that result in seam failure, fabric separation, nap loss, leather splitting, natural scars opening, premature fading or pilling under normal conditions. The fabric Limited Warranty does not apply where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric has had a chemical treatment applied by the retail dealer or the consumer.
WARRANTY PROCEDURE
Claims should be made through the dealer from which the product was purchased. The dealer will contact Salamander Designs Ltd. (Salamander) for warranty service. An original sales order number/purchase order number will be required for warranty protection. Salamander’s liability under this warranty is limited to repairing or replacing at Salamander’s option any part(s) of the product found to be defective in material or workmanship within the applicable warranty period. Salamander in its sole discretion will determine the cause and nature of any defect, the necessity and manner of repair or replacement, and all other matters pertaining to the condition of the product.
LABOR AND SHIPPING CHARGES
Should you be entitled to receive a repair or replacement under this warranty, Salamander will pay the cost of labor, handling and shipping to the consumer for two (2) years from the date of purchase by the original consumer. After that date, the purchaser will be responsible for these costs.
Leather Disclaimer
Genuine, high quality leather, like other natural materials (wood, marble, and diamonds) has unique variations unlike man-made imitations. It is normal for dye color, grains, and natural markings to vary slightly. This assures you are receiving authentic leather which will become more supple and beautiful over time.
Rev 10.09 |
